What is going on
Plumbing emergencies are the problems that get worse every minute. Burst pipes, overflowing toilets that will not stop, sewer backups, water heater ruptures, major leaks, and gas smells. The first few minutes matter: knowing where your main shutoff is can save thousands in water damage. Once you call, we help you stop the damage over the phone and get someone out to fix it.
What we check
- 01
Stop the water
Main shutoff, fixture shutoffs, or water heater valve.
- 02
Safety first
Electrical hazards near water, gas smell, or sewage exposure.
- 03
Find the source
Burst line, failed fitting, ruptured tank, or blocked drain.
- 04
Make it safe
Temporary repair or permanent fix depending on the situation.
- 05
Document damage
Photos and notes that help with insurance claims.
Your options
Burst or major leak
Shut off water, repair the line, assess damage.
Sewer backup
Clear the line, assess the cause, and advise on cleanup.
No water or no heat
Find the failure and restore service as quickly as possible.
Before we get there
Find your main shutoff now if you do not already know where it is. Shut it off if water is flowing. Kill the breaker near any wet area. Move valuables out of the way, take photos for insurance, and keep people out of standing water.